Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

Our Customer Say It Best

  • Could not have asked for more from the Marchello&Co Team

    "The ring was perfect in every way. I found Marchello&Co's customer service to be second-to-none and they consistently went above and beyond to get the ring delivered early." - Gary, Preston
  • I highly recommend this company. A+

    "Recently purchased the 6mm comfort fit men wedding band in platinum. It was the easiest and best purchase for jewelry I have ever made." - Anonymous
  • Marchello&Co is an Amazing Service

    "From the delight of the engagement ring I received to the amazing customer services provided to me. I always had the pleasure in dealing with extremely helpful people." - Anonymous
  • They have my full trust

    "GNs customer service was very helpful, and professional. Most of all they were patient, and not pushy. The wife loved it. I will be using Marchello&Co again in the future." - Anonymous
  • All I expected and more

    "The Peridot Drop earrings are fantastic! Everything I have ordered over the years has been all I expected and more. I will order the matching peridot necklace soon." - Anonymous